FREQUENTLY ASKED QUESTIONS



PRIVACY POLICY
Developmental Resources respects the privacy of our customers. We do not rent, sell, or exchange our list of customers.

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

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WEBSITE SECURITY
You can feel secure registering on this website. All registrations on this site are encrypted with 128-bit SSL encryption. All data passed between the browser and the website server is encrypted by the sender and decrypted by the receiver which prevents unauthorized parties form gaining access to sensitive, confidential, or personal information such as credit card information, phone numbers or addresses.

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DEVELOPMENTAL RESOURCES MAILING LIST
If you would like to be added to our mailing list for information on other Developmental Resources seminars, conferences and eLearning opportunities, click here and submit the online form.

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STUDENT DISCOUNT / SCHOLARSHIPS
At this time, Developmental Resources is unable to offer student discounts or scholarships for this three-day event.

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CONFERENCE DISCOUNTED ROOM RATES
YES, please see the hotel page for each location for available room discounts!

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PARTIAL REGISTRATION
We do not currently offer a one-day or two-day partial registration fee.

The "Conference Only" registration includes access to all general and breakout sessions, refreshments and exhibits but does not include Lunch & Learn Sessions or Pre-Conference Sessions.

The "Bundle" registrations include access to 2 pre-conference sessions, all general and breakout sessions, refreshments and exhibits. We do not currently offer a one-day or two-day partial registration fee.

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SUBSTITUTIONS AND CANCELLATION POLICY

If a registrant cannot attend any part of the conference, substitutions may be made - via mail, fax or email thirty calendar days before the first day of the event. Registrations cannot be shared. Cancellations received in writing by thirty calendar days before the first day of the event will be refunded in full, less a $30 non-refundable processing fee. Refunds will be issued no later than 8 weeks after the conference in the same form that payment was received. After thirty calendar days before the first day of the event, no refunds will be granted, but substitutions are encouraged.

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CONCERNS OR SPECIAL ACCOMMODATIONS

Should you have any concerns, call us at 1-800-251-6805. If you require special accommodations due to a disability, please fax us at 888-372-6061 or email us at pd@accutrain.com at least 1 month prior to the conference, and note your request on your registration form.

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Visa Information & Letters of Invitation for International Attendees

We warmly welcome attendees from other countries. As an international visitor, you should check current United States visa requirements with the US Embassy in your own country prior to departure. You should also check with your country’s immigration office on any travel-related restrictions that may be in place. Developmental Resources/AccuTrain cannot be responsible for travelers who do not confirm visa requirements or obtain the appropriate paperwork to travel.

When applying for a visa to enter the United States, it is highly recommended that participants apply early to allow enough time for the screening processes. The U.S. Consular Services suggests travelers begin the visa application process at least 60 days prior to the date of travel. However, it is also recommended that travelers contact their local Embassy to find out how long the typical wait is for an interview.

Should a letter of invitation be required as part of a visa application, a written request must be submitted via email to pd@accutrain.com or via fax to +1-757-227-6804.

For security purposes, DR/AT’s policy for issuing official letters of invitation for the Innovative Schools Summits ® by Developmental Resources / AccuTrain Corporation (DR/AT) is as follows:

  • Letters of Invitation can only be issued to confirmed registrants, defined as those who have paid the meeting registration fees.
  • After you have received your official registration confirmation, you should then contact the DR/AT Office to request a letter of invitation via email: pd@accutrain.com or fax: +1-757-227-6804.
    • Letters of invitation can only be issued for the person registered for the meeting. We cannot issue letters of invitation for guests of participants.
    • Letters of invitation are addressed to the individual who wishes to attend the event. To expedite the preparation of a letter, please provide the following information in your request (fax is most secure method):
      • First Name
      • Last Name
      • Job Title
      • Institution
      • Address
      • Telephone
      • Fax
      • E-mail address
      • Date of Birth
      • Passport #
      • Date & Country of Issue of Passport
      • Period of Stay (dates)
      • Meeting Registration Confirmation Number

Note: Obtaining a Letter of Invitation will not guarantee that your U.S. visa application will be approved. The letter is merely supplementary information that explains a visa applicant’s intended purpose of travel to the United States. The decision to issue a visa is the sole judgment of the local Embassy or Consulate. U.S. Embassy officers look at the totality of an applicant’s personal and professional situation in determining visa eligibility. We are unable to assist with actual visa processing.

Should issues arise during the visa process and you are concerned that you may not receive your visa in time for the conference; you should contact the us immediately. If you are not able to attend the conference due to visa issues, we will refund your registration fee as long as the following two criteria are met:

  1. A refund request must be received in writing by emailing pd@accutrain.com or faxing +1-757-227-6804 at least 60 days before the start of the event.
  2. If we are not informed of your visa issues before the above date, no refund will be issued, but a voucher will be issued for a future event.

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